Delete your account
Two ways to do it, one of which is reversible for seven days. This applies to every product Sophon LLC operates.
Option 1 — delete it yourself
The route that leaves a grace period.
- Open the app.
- Go to Settings › About Us › Delete Account.
- Follow the steps to submit the request.
Seven-day grace period. Sign in again within seven days and the account is restored. After seven days the account and its data are erased.
Option 2 — write to us
Use this if you cannot reach the setting, or no longer have the app installed.
- Write to feedback@sophoninc.com.
- Subject line: Account Deletion Request.
- Say whether the account has an active subscription.
We verify the request by email, process the deletion within seven business days, and send a confirmation when it is done.
No grace period. An email deletion cannot be undone once it is processed, and Sophon LLC retains no personal data afterwards.
Retention
After the seven-day window closes, personal data is permanently erased — login credentials, usage logs, and uploaded documents included.
The full statement is in the privacy policy. If you want the short version of what each product does with your files before it gets that far, that is on what happens to your files.
For the policy linked by your product, see our product policy directory.